What’s the most important ingredient for CRM to become a game changer in your company? What are the Roles and Skills, that you need to have to become a successful CRM professional?
Some may say that you need a strong implementation partner aka an External Consultancy, C-level support, some beautiful dashboards. All of those are important, but the critical piece is the company’s capacity, vision, support, and resolve + a Rockstar CRM Team.
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Feel free to check the video and reach out to me, if you have any questions around i, I’m happy to help!
At the Light of the “New normal” we need to adapt and evolve faster, to achieve success! Taking that into account I decided to launch my Youtube Channel so that I can HELP and SHARE Knowledge around my expertise on CRM, Marketing & Sales Technology, Project and Program Management.
I moved from general Marketing in 2011, since then I’ve been working on digital transformation,on hybrid roles between Business and Tech, across 5 countries, leading cross cultural teams, and delivering over 40 Salesforce Projects, in Marketing, Sales and Service, while working on a daily basis with some of the biggest Salesforce consultancies in the world (Deloitte, Cap Gemini, Accenture, 4C Consulting, IBM Services and Cloud Coachers).