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Customer Relationship Management (CRM) – From MIS Perspective

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Customer Relationship Management (CRM) – From MIS Perspective

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In this short video, in the series of The Basics of Marketing, I have tried to explain the concept of CRM (Customer Relationship Mangement) from MIS perspective,

Many people consider CRM, as just a software, but CRM is basically all about relationship with the customers, to better understand and cater their needs, in a superior fashion.

I hope you will enjoy & learn from this humble effort. So keep watching & keep learning “The Basics of Marketing”. Enjoy….and please do not forget to leave your valued comments & suggestions below…

Basically “The Basics of Marketing” is a humble effort to elaborate Marketing Fundamentals & Principles, the current trends in Marketing and core concepts. Whenever appropriate, I will include the Wikipedia & Websters’ definitions etc…

I hope you will enjoy “The Basics of Marketing”…

#BasicsOfMarketing
#CustomerRelationshipManagement
#CRM

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