Learn how to increase direct hotel bookings in this video, which features a one-on-one interview with the general manager of the Westin Austin Downtown Hotel.
See how hotel management training techniques can be applied in successful and innovative ways, such as: offering personalized service, optimizing hotel marketing materials and getting to know your customer base.
For more tips on this topic, read our full report:
And to compare dozens of hotel management software systems, check out product reviews and screenshots here:
Special thanks to the Westin Austin Downtown Hotel for providing some of the footage of their hotel this video.