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The rapid transformation of the business environment caused by the pandemic along with emerging technologies keep banks under great pressure. Financial institutions have to compete not only with digital banks but with tech giants and fintech startups that are conquering the industry. Join the webinar to learn how low-code CRM enables banks to create a competitive advantage and achieve operational excellence.
0:00 – Introduction
03:11 – Key trends of the financial sector
05:52 – 4 major solving problem focus
07:22 – Uber-personalized experience
15:41 – Seamless processes
18:23 – One-stop-shop view
20:44 – Everyone a developer
24:05 – One-stop-shop approach
25:12 – Recommendations
25:42 – CRM Strategy
26:11 – CRM Hygiene
26:54 – Customer Engagement Center
27:44 – Creatio Overview
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